MobiFin Digital Banking

One bank, Every channel, No dead ends.

Your customers move between mobile, web, USSD, WhatsApp, and branch without thinking twice. Your platform should do the same. A complete digital banking system for retail and corporate banking — CBS-agnostic, channel-ready, built to deploy fast.

Trusted by institutions across 25+ markets

Your customers don't think in channels. They think in moments — and every broken handoff is a moment you lose them.

ThE challenge

Customers don't leave banks. They leave broken experiences.

Banks are not losing customers only for lack of features, but because channels don’t connect, journeys don’t continue, and every interaction starts from scratch. The friction is invisible to your ops team — and completely visible to your customer.

Mobile, web, branch, and USSD each behave like separate banks. Customers who switch channels have to start over — and many don't bother.
Adding a new service, a biller, or a campaign requires a backend release cycle. Your competitors have moved on before you're out of UAT.
FinTechs and neobanks win Gen Z and millennials with simpler, faster experiences — not better products. The gap is UX, not banking capability.
Customers who can't self-serve digitally fall back to branches or contact centres. Each non-digital interaction costs significantly more to resolve.
Retail, corporate, Islamic, and card data sit in separate systems. Cross-sell opportunities disappear because no one has the full picture.
MobiFin Digital Banking

A composable platform to deliver next-gen financial experiences, anywhere, anytime, on any device.

MobiFin Digital Banking empowers banks to rewire for a digital-first, customer-centric future. Retail banking, corporate banking, Islamic banking, and card services — unified on a single CBS-agnostic platform with omnichannel delivery across traditional channels (internet, mobile, branch) and emerging ones (wearables, voice, chatbots), with MobiFin Engage-powered experience orchestration built in.

Omnichannel Delivery
AI-Powered Onboarding
Full Service Coverage
Engage-Powered Experience
CBS-Agnostic Architecture
AI-Powered Onboarding

Make the first impression count.

End-to-end self-service onboarding from registration to account activation on one platform. No branch visit needed. Start on internet banking, complete on mobile — the platform hands off seamlessly.

Multi-country ID OCR
Automated data extraction and KYC auto-fill from government-issued IDs
Biometric face match with liveness check
Real-time selfie-to-document comparison with deepfake detection
Blocklist screening and AML compliance
Configurable workflows with country-specific compliance protocols built in
Retail and corporate onboarding
Channel registration via account ID, card, or branch — with maker-checker-approver workflow
Full Functional Coverage

Built for every banking need.

From everyday retail transactions to complex corporate workflows, the platform covers the full spectrum without stitching together separate systems.

Full-spectrum payment coverage across flexible fund transfers, QR code payments (generate & scan), merchant and credit card payments, bill payments and top-ups, international remittances, bank-to-wallet transfers, bulk transfers, standing instructions, and scheduled and recurring payments.

Multi-layer protection from login through to settlement — PIN, face ID, fingerprint, MFA and time-based OTP, rule-based suspicious transaction detection, geofencing monitoring, configurable transaction limits, dynamic alerts, and manual or rule-based user blocking.

Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast

Multi-layer protection from login through to settlement — PIN, face ID, fingerprint, MFA and time-based OTP, rule-based suspicious transaction detection, geofencing monitoring, configurable transaction limits, dynamic alerts, and manual or rule-based user blocking.

Self-management tools that reduce branch dependency and raise digital containment — covering profile and nominee management, service and product limit controls, refer-a-friend, survey feedback, light/dark themes, multilingual support, AI-driven virtual agents for automated support, and live chat or chatbot assistance anytime.

Operational visibility for customers and bank admins alike — real-time transaction summaries, insights dashboards, custom and pre-configured reporting, feedback loops, MIS reports, and digital vouchers and deposit slips.
Helps customers locate nearby ATMs, branches, merchants, and agents. Delivers geofencing-based push notifications tied to branch and merchant proximity, driving contextual offers and new revenue opportunities.

Full hierarchy control across users, roles, accounts, and limits — covering role-based access control, account mandate management, approval workflow management, user transaction limit configuration, and admin role and access controls.

Execute payments to single or multiple beneficiaries in one process — payroll, batch disbursements, large-volume settlement — with maker-checker-approver controls at every step.

Supports foreign outward remittances, letter of credit applications, bank guarantee requests, and documentary collections — enabling enterprises to manage cross-border trade efficiently and with full visibility.

Multi-layer financial transaction authorization via OTP, password, card PIN, biometric authentication, and security questions — with maker-checker-approver enforced at every step.

Covers retail and corporate onboarding, account type and suspense management, service and product catalogue, charge management (fees, taxes, service), profile-based service activation, multi-currency processing, and holiday and working-time configuration.

Configure supported languages, push localised content, and manage region-specific service settings from a central admin panel.

MobiFin Engage

Your product teams control the experience. No dev required.

MobiFin Digital Banking is built on Engage, our experience orchestration platform. Content updates, campaign launches, user journey changes, and visual customisation happen directly from the Engage admin console — no backend redeployment, no code release, no engineering queue.

Publish banners, service tiles, and in-app messages with scheduling and targeting rules. Dynamic and static content with rule-based triggers. No code required.
Configure flows, navigation, page structure, steps, and redirections from a visual console. Preview the full journey before publishing — exactly as the end customer will see it. Structure and standardise the entire user experience without a developer.
Component-level control over icons, buttons, fonts, layouts, and colour themes — configurable per user segment or profile type.
Structured dashboard templates per user type — specific services, menus, and navigation — configurable per segment without code changes.
Location-based promotions and offers via push notification tied to branch and merchant proximity. Geofencing rules configured from the admin panel.
Engagement Modules

Banking that builds daily habits.

Beyond transactions, the platform includes three independent engagement modules that turn a utility app into a destination your customers choose to open every day.

Engagement Modules | MobiFin Digital Banking
🎮

Gamification

Make everyday banking interactive and habit-forming. Rewards-based experiences drive engagement loops — and generate behavioural signals your team can act on.

  • Choose game types — slots, spins, scratch cards — configured via a rule engine
  • Value-based rewards (cashback, vouchers) or non-value (badges, points)
  • Assign to user segments by lifecycle stage or behaviour
  • Set win probability and trigger real-time notifications
  • Track game performance and participation via exportable reports
💰

Financial Wellness

Help users save better and spend smarter — and become the trusted platform they return to for financial decisions, not just payments.

  • Goal-based savings nudges with auto-debit and progress tracking
  • Budget management with real-time spend alerts and visual tools
  • Standing instructions and automated payment reminders
  • Contextual financial literacy tips during active user sessions
  • AI-powered cashflow categorisation
🔗

SuperApp Framework

Extend your banking app into a connected lifestyle platform. Embed partner services as runtime mini-apps — each using the same unified payment layer.

  • PWA mini-apps as micro-frontends — ride-hailing, food, hotels, flights
  • Runtime integration, no hard-coded dependencies
  • Unified payment layer across all mini-apps
  • CMS-powered content and branding per service
  • Loosely coupled engagement layer — independent of core banking

Customer Story

City Bank went from fragmented channels to the #1 banking app in Bangladesh.

City Bank needed to unify retail banking, Islamic banking, and card services into a single digital platform. MobiFin delivered Citytouch — a unified mobile and web experience for all customer segments, with dynamic biller integration and interoperable digital transaction connectivity.

Results within 12 months of deployment
Increase in fund transfer volume
0 %
Increase in MFS transfers
0 %
Increase in monthly transaction volume
0 %
Increase in monthly transaction count
0 %
USD in daily transactions processed
$ 0 M+
Increase in new customer acquisition
0 %
Architecture

Connects to what you already have. Doesn't disrupt it.

Architecture Points | MobiFin

MobiFin Digital Banking sits as a channel and experience layer on top of your existing core banking system. No backend disruption. No rework to existing service contracts. Plug-and-play connectivity with 38+ microservices already in production.

CBS-agnostic data connector layer — Plug-and-play with any core banking system, enabling faster onboarding without rework to existing integrations. 38+ independent microservices — Add new capabilities without touching existing service contracts. Zero rework, zero disruption. Cloud-native, headless, API-first — Backend-for-frontend architecture delivering full configurability, high scalability, and flexible deployment. PCI-DSS certified — Bank-grade security built into the platform, with AES encryption for data at rest and in motion.

Microservices

Cloud-Native

API-First

Headless / BFF

PCI-DSS

CBS-Agnostic

On-Prem / Cloud

Platform Stack
Presentation Layer

Mobile · Internet Banking · Admin Portal

BFF Middleware

API Gateway · Authentication · Microservices

Core Services

Payments · Cards · Beneficiary · Funds Transfer

Data Connector Layer

CBS-agnostic adapters · AML/KYC · LOS/LMS

Your Core Banking System

Untouched. Fully integrated.

Engagement Modules
Security

Secure at every layer.

From authentication through to real-time transaction monitoring — every control is built in, not bolted on.

Authentication
Real-Time Monitoring
Data Protection
FAQs

Common Questions, Answered.

MobiFin Digital Banking connects to your core via a CBS-agnostic data connector layer. It sits as an experience and channel layer on top of your existing system — no disruption to your backend, no changes to existing service contracts. The connector library is growing and covers the most widely deployed core banking systems globally.

Traditional channels include mobile banking (Android, iOS, Huawei), internet banking, USSD, IVR, and POS. Emerging channels include WhatsApp banking, SMS, email, chatbots, voice assistants, and smartwatch notifications. All channels are managed from a single admin console.

The platform delivers consistent, connected journeys across every channel — so customers can start a process on one channel and complete it on another without starting over. Engage, the experience orchestration layer, gives your business teams direct control over content, layouts, and user journeys without engineering dependency. Engagement modules including gamification and financial wellness tools are available to increase daily app usage and financial confidence.

Yes. MobiFin enables a smooth hand-off for customers who start their onboarding journey on one channel — such as internet banking — and want to complete it on another, like mobile banking. The session state carries across seamlessly.

Yes. Multilingual support and multi-currency processing are built into the platform. Supported languages, localised content, and region-specific service configurations are manageable from the central admin panel without a code change.
Yes. The platform is PCI-DSS certified and built with configurable compliance workflows that cover AML screening, KYC verification, and country-specific data protocols. Disaster recovery and business continuity are also supported.
GET STARTED
Every channel, connected. Every customer, served.

See MobiFin Digital Banking running on your channels, your customer segments, and your market.